---
title: Deleting a User or Class
description: Learn how to request the deletion of a user or class in Wellio. Only Support can delete - just send us the user email or exact class name.
---

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# Deleting a User or Class

## If you need a user or class removed from your Wellio account, our Support team can help. At this stage, school admins do not have permission to delete users or classes directly from within the platform.

### Deleting a User

If a user (teacher or student) needs to be deleted from your school’s Wellio account:

1. Contact the Wellio Support team at **support@wellioeducation.com**
2. Include the following details in your email:
   
     - **Full name** of the user
     - **Email address** of the user
     - **Reason for deletion** (optional, but helps us process the request quickly)

 

### Deleting a Class

If you’d like to remove an entire class from Wellio:

1. Contact **support@wellioeducation.com**
2. Include the following details:
   
     - Exact **class name** (as it appears in Wellio)
     - **Year level** (if applicable)
     - Confirmation that you’d like it permanently deleted

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