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Fixing blocked YouTube videos
Fixing blocked YouTube videos
Updated over a week ago

We know that sometimes, the videos we include in Wellio's lessons from YouTube, YouTube Shorts, and TikTok might be blocked by your school's internet filters. Don't worry, we've got a solution for you.

Most schools' internet filter has a feature called an 'exceptions list'. This is like a VIP list for websites - any site on this list can be accessed, even if the general rules of the filter would normally block it.

We've made a live updated list of all the YouTube, YouTube Shorts, and TikTok links we use in Wellio. You can download this list by clicking the button below.

Once you've got the list, your IT team can add these links to the 'exceptions list'. This will allow your students to access the videos they need for their lessons, while still keeping the rest of the internet filter rules in place.

We hope this helps! If you have any other questions, feel free to reach out.

Adding items to your school's exceptions list does not impact the security of your content-blocking system in any other way, nor does it give Wellio access to anything else in your school's network.

If you're an Admin on your school's account you can also download this CSV from within your settings

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