--- title: My survey link says it's invalid or expired description: Survey link showing as invalid or expired? Find out why it happens and how students and teachers can get back into a Wellio survey. --- [Skip to content](https://help.wellioeducation.com/my-survey-link-says-its-invalid-or-expired#main-content) English Show submenu for translations [![Untitled design](https://help.wellioeducation.com/hubfs/Untitled%20design.svg)](https://www.wellioeducation.com) Open main navigation Close main navigation - English Show submenu for translations - [Sign In](https://app.wellioeducation.com/) [Sign In](https://app.wellioeducation.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.wellioeducation.com/?hsLang=en) 2. [For Students](https://help.wellioeducation.com/for-students?hsLang=en) # My survey link says it's invalid or expired ## Clicked a survey link from an email and got an "invalid or has expired" message? Don't worry - here's what it means and how to get back to your survey. Sorry about that! Survey links in Wellio emails (like the **Reminder to fill out this short survey** email) only work while the survey is open and you're still part of it. This article is for **students** who see the message, and **teachers and admins** helping them. When a link stops working, you'll land on the Wellio sign-in page with this message: > **That link is invalid or has expired. Please sign in to continue.** ### Why is this happening? There are three usual reasons: - **The survey has closed.** Survey links stop working once the survey's close date passes. This is the most common cause - usually the reminder email was opened after the deadline. ### What to do (For Students) 1. Sign in to Wellio from the page you landed on. 2. Check your homepageĀ for the survey. If it's there, click it to carry on where you left off. 3. If the survey isn't there, or you see a **"You don't have the permissions to perform this action"** message, the survey has closed. Let your teacher or your school's Wellio coordinator know - they can extend the deadline if you still need to complete it. **šŸ”” Already finished the survey?** You don't need to do anything - your answers have been saved. ### What to do (For Teachers & Admins) - **If the survey has closed**, [extend the survey deadline](https://help.wellioeducation.com/how-to-extend-a-survey-deadline?hsLang=en). Links in emails that were already sent will start working again straight away - there's no need to resend them. ### Still stuck? If the survey is open and you can't submit itĀ see [Why can't I submit my survey?](https://help.wellioeducation.com/i-cant-submit-my-survey?hsLang=en) Still seeing the message after trying the steps above? 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