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Reporting an issue or unexpected behaviour in Wellio

Even with our best efforts, tech doesn’t always go to plan. If you notice anything that doesn’t look right or isn’t working as expected, please let us know so we can fix it!

Sorry to hear that you're experiencing a problem – we're here to help.

✉️ Click here to send an email to our Support Team,
or copy & paste the following template into your email.


For a quicker resolution, please include the details below when you report an issue to
support@wellioeducation.com. This helps us understand the problem right away and reduce the back-and-forth.

Reporting an issue? Try to include as much info as possible:

  • Full name & email address of who this impacted:
  • Describe what happened and when (including any error messages on the screen, if relevant):
  • A full-screen screenshot (if possible):