--- title: Sending Wellio activation invites to new users description: If you’re setting up your school in Wellio, you can invite teachers and students to join the platform by sending them an email invite. This guide covers how invites work, when they send, and what to do if an email doesn’t arrive. --- [Skip to content](https://help.wellioeducation.com/sending-email-invites-to-new-users#main-content) English Show submenu for translations [![Untitled design](https://help.wellioeducation.com/hubfs/Untitled%20design.svg)](https://www.wellioeducation.com) Open main navigation Close main navigation - English Show submenu for translations - [Sign In](https://app.wellioeducation.com/) [Sign In](https://app.wellioeducation.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.wellioeducation.com/?hsLang=en) 2. [For Admins](https://help.wellioeducation.com/for-admins?hsLang=en) 3. [Managing accounts](https://help.wellioeducation.com/for-admins?hsLang=en#managing-accounts) # Sending Wellio activation invites to new users ## If you’re setting up your school in Wellio, you can invite teachers and students to join the platform by sending them an email invite. This guide covers how invites work, when they send, and what to do if an email doesn’t arrive. **This help guide covers:** - [Inviting teachers](https://help.wellioeducation.com/sending-email-invites-to-new-users#inviting-teachers) - [Inviting students](https://help.wellioeducation.com/sending-email-invites-to-new-users#invite-students) - [How Setup Mode affects invites](https://help.wellioeducation.com/sending-email-invites-to-new-users#setup-mode) - [What to do if the activation email doesn't arrive](https://help.wellioeducation.com/sending-email-invites-to-new-users#troubleshooting) ### Invite teachers to Wellio 1. Go to ***Settings* -\> *Teachers* -\> *Invite Teachers ![](https://help.wellioeducation.com/hs-fs/hubfs/Screenshot%202025-05-02%20at%203-40-14%E2%80%AFPM-png.png?width=688&height=64&name=Screenshot%202025-05-02%20at%203-40-14%E2%80%AFPM-png.png)*** 2. Fill out the details for the new teacher: ***![](https://help.wellioeducation.com/hs-fs/hubfs/Screenshot%202025-05-02%20at%203-36-25%E2%80%AFPM-png.png?width=688&height=371&name=Screenshot%202025-05-02%20at%203-36-25%E2%80%AFPM-png.png) *** 3. In the drop-down, select their ***Role***, whether they are a teacher or require admin permissions**. Optional:** To add more teachers, click ***Add another*** 4. When you're done, click **Email invitation now** to send the invite(s) to their inbox - If your school is inSetup Mode, don’t worry – clicking ***Email invitation now*** will still send the invite to that teacher. ✅ Want to **resend an invite** or **check who hasn’t activated** their account yet? See our full guide: [How to Resend Activation Invites](https://help.wellioeducation.com/how-to-resend-teacher-account-invites?hsLang=en) ### Invite students to Wellio 1. Go to ***Settings* -\> *Students* -\> *Invite Students ![](https://help.wellioeducation.com/hs-fs/hubfs/Screenshot%202025-05-02%20at%204-28-21%E2%80%AFPM-png.png?width=688&height=69&name=Screenshot%202025-05-02%20at%204-28-21%E2%80%AFPM-png.png)*** 2. Fill out the details for the new student: ![](https://help.wellioeducation.com/hs-fs/hubfs/Screenshot%202025-05-02%20at%204-29-24%E2%80%AFPM-png.png?width=688&height=286&name=Screenshot%202025-05-02%20at%204-29-24%E2%80%AFPM-png.png) 3. In the drop-down, select their ***Year level*** - **Optional:** To add more students, click **Add another** 4. When you're done, click **Email invitation now** to send the invite(s) to their inbox ✅ Want to **resend an invite** or **check who hasn’t activated** their account yet? See our full guide: [How to Resend Activation Invites](https://help.wellioeducation.com/how-to-resend-teacher-account-invites?hsLang=en) ### How Setup Mode affects invites **[Setup Mode](https://help.wellioeducation.com/setup-mode?hsLang=en)** pauses automatic bulk invites while you prepare your school. **You can still manually override this by resending their invite** – they'll then receive their invite email as normal. This is great if you want to give early access to a few staff before fully launching. ### What to do if the activation email doesn't arrive If a teacher or student didn’t receive their invite: - Ask them to **check their junk or spam folder** - Double-check the email address used is correct - If needed, **resend the invite** (see: [Resending Teacher Invites](https://help.wellioeducation.com/how-to-resend-teacher-account-invites?hsLang=en)) **Stuck?** If you've tried all the above and require further assistance,please **[reach out to our Support Team](mailto:support@wellioeducation.com?subject=Reporting%20an%20issue%20in%20Wellio&body=Full%20name%20%26%20email%20address%20of%20who%20this%20impacted%3ADescribe%20what%20happened%20and%20when%20(including%20any%20error%20messages%20on%20the%20screen%2C%20if%20relevant)%3AA%20full-screen%20screenshot%20(if%20possible)%3A)**. - [Getting Started](https://help.wellioeducation.com/getting-started?hsLang=en#main-content) - [Getting started as a teacher](https://help.wellioeducation.com/getting-started?hsLang=en#getting-started-as-a-teacher) - [Getting students started](https://help.wellioeducation.com/getting-started?hsLang=en#getting-students-started) - [IT Setup](https://help.wellioeducation.com/it-setup?hsLang=en#main-content) - [SSO](https://help.wellioeducation.com/it-setup?hsLang=en#sso) - [Whitelisting](https://help.wellioeducation.com/it-setup?hsLang=en#whitelisting) - [Teacher & Class Enrolments](https://help.wellioeducation.com/it-setup?hsLang=en#teacher-class-enrolments) - [For Admins](https://help.wellioeducation.com/for-admins?hsLang=en#main-content) - [IT Setup](https://help.wellioeducation.com/for-admins?hsLang=en#it-setup) - [Onboarding](https://help.wellioeducation.com/for-admins?hsLang=en#onboarding) - [Planning your sequences](https://help.wellioeducation.com/for-admins?hsLang=en#planning-your-sequences) - [Managing accounts](https://help.wellioeducation.com/for-admins?hsLang=en#managing-accounts) - [Planning Your Sequence](https://help.wellioeducation.com/for-admins?hsLang=en#planning-your-sequence) - [Lesson Tools & Delivery](https://help.wellioeducation.com/lesson-tools-delivery?hsLang=en#main-content) - [Delivering a lesson](https://help.wellioeducation.com/lesson-tools-delivery?hsLang=en#delivering-a-lesson) - [Editing content](https://help.wellioeducation.com/lesson-tools-delivery?hsLang=en#editing-content) - [For Students](https://help.wellioeducation.com/for-students?hsLang=en) - [Insights](https://help.wellioeducation.com/insights?hsLang=en#main-content) - [Activity Dashboard](https://help.wellioeducation.com/insights?hsLang=en#activity-dashboard) - [Surveys](https://help.wellioeducation.com/insights?hsLang=en#surveys) - [Student Profiles](https://help.wellioeducation.com/insights?hsLang=en#student-profiles) - [Articles For Teachers](https://help.wellioeducation.com/articles-for-teachers?hsLang=en) - [Troubleshooting & Help](https://help.wellioeducation.com/troubleshooting-help?hsLang=en) - [Teacher and Class Enrolment](https://help.wellioeducation.com/teacher-and-class-enrolment?hsLang=en) - [Parent Webinars](https://help.wellioeducation.com/parent-webinars?hsLang=en) - [Knowledge](https://help.wellioeducation.com/knowledge?hsLang=en#main-content) - [Professional Learning Resources for Schools](https://help.wellioeducation.com/knowledge?hsLang=en#professional-learning-resources-for-schools) [![Untitled design](https://help.wellioeducation.com/hubfs/Untitled%20design.svg "Untitled design")](https://www.wellioeducation.com) Teach wellbeing with confidence. 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