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Student hasn’t activated their account

If a student hasn't activated their account, teachers can re-send their activation emails to ensure they can access their account.

Resend student invite email

  1. Navigate to the Class that your students are enrolled.
  2. Click the Manage Students button to view the list of students in your class:

    Screenshot 2026-10-07 at 4.12.25 PM
  3. Click the ⋯ menu next to a student and select Send login links to send a new activation email to a student who has not yet activated their account.

    Screenshot 2026-10-07 at 4.15.28 PM
  4. The student will receive an email with a link to activate their account.

Handy tip: Filter the Last login column by Never to see all students in your class who have yet to sign in.

Help a student who can’t sign in

  1. Navigate to the Class where your students are enrolled.
  2. Click the Manage Students button to view the list of students.
  3. Click Send login links to email a sign-in link to every student in the class, or ask the student to enter their school email on the sign-in page to get a new code.

For more help, see How to sign in with Magic Links.

Stuck? If you've tried all the above and require further assistance, 
please reach out to our Support Team.