Why am I seeing Start a Free Trial on my account?
Why you’re seeing the “Start a Free Trial” page
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If you’re a student and you see a “Start a Free Trial” screen, it usually means your email was once used to set up a teacher preview/trial account (usually by accident) that has since expired. That expired preview leaves your account disabled, so Wellio thinks you’re a trial teacher instead of a student.
What you need to do (2 quick steps)
- Reach out to support@wellioeducation.com - send us your school email (and any other user emails seeing the same screen).
- After we confirm it’s reactivated, clear your browser cookies/cache, then you can log in again.