Managing accounts
      Back to home
      1. Help Centre
      2. For Admins
      3. Managing accounts

      How to resend account activation invites

      As an admin, you can resend activation emails to anyone who hasn’t activated their Wellio account yet –whether they’re a teacher or student.

      Resending Activation Invites

      In some cases, you may need to resend an invite to a teacher or student – for example:

      • The user can’t find the original email in their inbox or spam folder

      • The activation link has expired or is no longer valid

      To resend an invite:

      1. Navigate to the Manage Teachers or Student settings

        1. For teachers (Admins only): Go to Settings → Teachers
        2. For students: Go to Settings → Students, OR head to the relevant Class page → Manage Students
      2. Toggle the Only show pending button, to show those that still need to activate their accounts

      3. Locate the user you wish to re-send the invite to, and click the three-dot menu button under Actions

      4. Select Resend invite
      5. The user will receive an activation invite in their inbox

      🚨 Can’t find a teacher by name? They might not have been added to Wellio yet.
      Check out the How to Add Teachers guide.