--- title: How Survey Insights Are Calculated description: Wellio Insights reports give schools a data-driven approach to improving student wellbeing over time. Understanding how these results are calculated helps schools make informed decisions about what to do next. --- [Skip to content](https://help.wellioeducation.com/how-survey-results-are-calculated#main-content) English Show submenu for translations [![Untitled design](https://help.wellioeducation.com/hubfs/Untitled%20design.svg)](https://www.wellioeducation.com) Open main navigation Close main navigation - English Show submenu for translations - [Sign In](https://app.wellioeducation.com/) [Sign In](https://app.wellioeducation.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.wellioeducation.com/?hsLang=en) 2. [Insights](https://help.wellioeducation.com/insights?hsLang=en) 3. [Surveys](https://help.wellioeducation.com/insights?hsLang=en#surveys) # How Survey Insights Are Calculated ## Wellio Insights reports give schools a data-driven approach to improving student wellbeing over time. Understanding how these results are calculated helps schools make informed decisions about what to do next. ### **Glossary of Key Terms** - [**Baseline Survey:**](https://help.wellioeducation.com/how-to-create-a-survey?hsLang=en#survey-types) A comprehensive survey conducted once or twice a year. - **[Trend Survey:](https://help.wellioeducation.com/how-to-create-a-survey?hsLang=en#survey-types)** A shorter follow-up survey analysing specific targeted factors. - **[Wellbeing Factor:](https://help.wellioeducation.com/how-survey-results-are-calculated#Factors)** A specific category or theme that serves as a key driver of wellbeing. - [**Favourability Percentage:**](https://help.wellioeducation.com/how-survey-results-are-calculated#score-calculation) The percentage of students that responded favourably to a question (answering either “Agree” or “Strongly Agree”). - **[Index Score](https://help.wellioeducation.com/how-survey-results-are-calculated#index-score):** A single percentage summarising overall results across all respondents. - [**Factor Score:**](https://help.wellioeducation.com/how-survey-results-are-calculated#factor-score) The average favourability percentage for all questions linked to the factor. **For guidance on creating a survey**, check out the [How to Create a Survey](https://help.wellioeducation.com/how-to-create-a-survey?hsLang=en) guide **For guidance on viewing your report and interpreting your results**, check out the [Viewing and Interpreting your Survey Report](https://help.wellioeducation.com/understanding-survey-insights?hsLang=en) guide. **For guidance on editing an existing sequence or building a new one**, check out the [How to Build a Sequence](https://help.wellioeducation.com/how-to-build-a-sequence?hsLang=en) and [How to Edit an Existing Sequence](https://help.wellioeducation.com/edit-an-existing-sequence?hsLang=en) guides. ### **1. How Individual Student Responses Become Scores** Wellio surveys primarily use a five-point Likert scale: - Strongly Agree - Agree - Neutral - Disagree - Strongly Disagree Individual student responses are grouped into categories and rolled up to create meaningful measures of student wellbeing on an individual-, cohort- and school-wide level.  ![How we group student responses to individual questions.](https://lh7-rt.googleusercontent.com/docsz/AD_4nXdYSF_SupuqT3X8qqfdWkzWoCpKXms6au3u0uBwdu8D9uSqaC-h0qkoPUmziNd6ixE4Ar-4wu-CIjMivjET683BDsPM0dZh5iDSNh1CPUbTCx4Anh_yx7P8EzAeal-DlRk7-xqzDw?key=w-MQXA74U7PtjYZkzOU-sEEf)*How we group student responses to individual questions.* The number of “Favourable” responses (“Agree” or “Strongly Agree”) are divided by all responses to create a **Favourability Percentage** for each question. ### **2. Survey Structure - What are Factors?** Each survey is structured around **factors**. Each factor is associated with multiple related questions. Two types of **factors** are used in Wellio surveys: **Outcome Factor:** This is the first factor measured for each survey, and is rolled up across cohorts to calculate the overall **Index Score**. The **Outcome Factor**’s questions are designed to measure overall outcomes at a high level. **Driver Factor**: All other factors included in the survey. These drivers provide guidance into specific areas of focus that support improving the overall **Index Score**.   ### **3. Index Score Calculation** ![Sample Index Score from the Wellbeing Skills Index Survey](https://lh7-rt.googleusercontent.com/docsz/AD_4nXcfRkgSPoLYaTNEcGrkdEvnv00ddhPh2JjnM3XMK80iB6JU1FCuJrSpfemhChj53dbEG8edHn182SuWJCbT5ntRSKIfKXD71i4P3eJcyCQQZmLrb8cbLMumeIIr2quHug3l82Gqkg?key=w-MQXA74U7PtjYZkzOU-sEEf)*Sample Index Score from the Wellbeing Skills Index Survey* The **Index Score** is a single percentage value (out of 100%) that summarises the **Outcome Factor** scores across all respondents from each cohort. ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfl0aXdHrlIcQ4CUrdVp3d0zTakKLeU5FttPIanvHO30z0ziGRRMtPQ1yXWQobBmNYSs6itNrQL7NUHXxh7yt6Sz5GoOTvF9zLdR0BqvHucDAX2nTL2Jfov6zXo8heBvQFZNoe7-w?key=w-MQXA74U7PtjYZkzOU-sEEf)*Sample outcome questions from the Wellbeing Skills Index Survey* A greater proportion of favourable responses to **Outcome Factor** questions leads to a higher overall **Index Score**. ### **4. Factor Score Calculation** Each **Factor Score** is a single percentage (out of 100%) that averages the **favourability percentage** across each of that factor’s specific questions, for each cohort. Within your survey report, the **Heatmap** tab displays Factor Scores, as well as the **favourability percentage** for each question.  *![Screenshot 2025-06-04 at 10.21.38 AM](https://help.wellioeducation.com/hs-fs/hubfs/Screenshot%202025-06-04%20at%2010.21.38%20AM.png?width=688&height=381&name=Screenshot%202025-06-04%20at%2010.21.38%20AM.png)* *A breakdown of data included within the Surveys report Heatmap*   - [Getting Started](https://help.wellioeducation.com/getting-started?hsLang=en#main-content) - [Getting started as a teacher](https://help.wellioeducation.com/getting-started?hsLang=en#getting-started-as-a-teacher) - [Getting students started](https://help.wellioeducation.com/getting-started?hsLang=en#getting-students-started) - [IT Setup](https://help.wellioeducation.com/it-setup?hsLang=en#main-content) - [SSO](https://help.wellioeducation.com/it-setup?hsLang=en#sso) - [Whitelisting](https://help.wellioeducation.com/it-setup?hsLang=en#whitelisting) - [Teacher & Class Enrolments](https://help.wellioeducation.com/it-setup?hsLang=en#teacher-class-enrolments) - [For Admins](https://help.wellioeducation.com/for-admins?hsLang=en#main-content) - [IT Setup](https://help.wellioeducation.com/for-admins?hsLang=en#it-setup) - [Onboarding](https://help.wellioeducation.com/for-admins?hsLang=en#onboarding) - [Planning your sequences](https://help.wellioeducation.com/for-admins?hsLang=en#planning-your-sequences) - [Managing accounts](https://help.wellioeducation.com/for-admins?hsLang=en#managing-accounts) - [Planning Your Sequence](https://help.wellioeducation.com/for-admins?hsLang=en#planning-your-sequence) - [Lesson Tools & Delivery](https://help.wellioeducation.com/lesson-tools-delivery?hsLang=en#main-content) - [Delivering a lesson](https://help.wellioeducation.com/lesson-tools-delivery?hsLang=en#delivering-a-lesson) - [Editing content](https://help.wellioeducation.com/lesson-tools-delivery?hsLang=en#editing-content) - [For Students](https://help.wellioeducation.com/for-students?hsLang=en) - [Insights](https://help.wellioeducation.com/insights?hsLang=en#main-content) - [Activity Dashboard](https://help.wellioeducation.com/insights?hsLang=en#activity-dashboard) - [Surveys](https://help.wellioeducation.com/insights?hsLang=en#surveys) - [Student Profiles](https://help.wellioeducation.com/insights?hsLang=en#student-profiles) - [Articles For Teachers](https://help.wellioeducation.com/articles-for-teachers?hsLang=en) - [Troubleshooting & Help](https://help.wellioeducation.com/troubleshooting-help?hsLang=en) - [Teacher and Class Enrolment](https://help.wellioeducation.com/teacher-and-class-enrolment?hsLang=en) - [Parent Webinars](https://help.wellioeducation.com/parent-webinars?hsLang=en) - [Knowledge](https://help.wellioeducation.com/knowledge?hsLang=en#main-content) - [Professional Learning Resources for Schools](https://help.wellioeducation.com/knowledge?hsLang=en#professional-learning-resources-for-schools) [![Untitled design](https://help.wellioeducation.com/hubfs/Untitled%20design.svg "Untitled design")](https://www.wellioeducation.com) Teach wellbeing with confidence. 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